Delivery Information

Delivery Information
Shipping Overview
We are committed to delivering your order to you quickly and safely. We offer several shipping options to meet your needs. Orders are processed and shipped from our warehouse or in some cases our product providers warehouses.
Order Processing Time
Orders placed are typically processed and dispatched within 1–2 business days (Monday–Friday, excluding holidays).

    Orders placed after [e.g., 2:00 PM EST] on Friday or over the weekend will begin processing on the following Monday.
    During peak seasons (e.g., holidays, sales events), processing times may be slightly longer.

Shipping Options & Costs (Domestic - USA)
We partner with [e.g., USPS, FedEx, UPS] for reliable delivery services.
Shipping Method    Estimated Delivery Time (After Processing)    Cost
Standard Shipping    3–7 Business Days   
Expedited Shipping    2–3 Business Days    
Overnight Shipping    1 Business Day  
Free Shipping    3–7 Business Days   

    Note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

International Shipping
We currently ship to the following regions/countries: United States, Canada.

    International Standard Shipping: [e.g., 7–21 business days]. Cost calculated at checkout based on weight and destination.
    Customs & Duties: International shipments may be subject to import taxes, duties, and customs fees once the package reaches the destination country. These charges are the recipient's responsibility. We have no control over these charges and cannot predict what they may be.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package directly on the carrier's website: [Link to USPS Tracking], [Link to FedEx Tracking], or [Link to UPS Tracking].
If you created an account during checkout, you can also log in to your account page to view your order status and tracking information.
Shipping Restrictions

    We do not currently ship to P.O. Boxes via Expedited or Overnight methods.
    We currently do not ship to [e.g., specific countries].
    Certain items may be subject to shipping restrictions based on local laws (e.g., hazardous materials).

Lost or Damaged Packages
If your order arrives damaged, please contact us immediately at support@vancouver-computer.net with photos of the damage.
If your tracking information shows "Delivered" but you have not received your package, please wait 24 hours (sometimes carriers mark items as delivered prematurely). If it still hasn't arrived, please contact the carrier directly to file a claim, and inform our customer service team.
Questions?
Visit our FAQ Page or contact our customer support team:

    Email: support@vancouver-computer.net
    Phone: +1-360-723-0123